HANDAYANTI, A.; DARMAWAN, F. Digital Communication In Customer Satisfaction: A Case Study On The Use Of Satisfaction Surveys. JURNAL LENSA MUTIARA KOMUNIKASI, [S. l.], v. 8, n. 2, p. 199–210, 2024. DOI: 10.51544/jlmk.v8i2.5710. Disponível em: https://e-journal.sari-mutiara.ac.id/index.php/JLMI/article/view/5710. Acesso em: 5 dec. 2025.