DAMANIK, B. ANALISIS CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DALAM PENINGKATAN PELANGGAN HOTEL. JURNAL MAHAJANA INFORMASI, [S. l.], v. 3, n. 2, p. 1–10, 2019. DOI: 10.51544/jurnalmi.v3i2.412. Disponível em: http://e-journal.sari-mutiara.ac.id/index.php/7/article/view/412. Acesso em: 20 may. 2024.