NUGRAHA, N. B.; SELLYANA, A.; KARPEN, K. IMPLEMENTASI METODE CUSTOMER SATISFACTION INDEX (CSI) UNTUK MENGANALISA KEPUASAN PELANGGAN PADA FAMILY SWALAYAN. JURNAL MAHAJANA INFORMASI, [S. l.], v. 6, n. 2, p. 91–96, 2021. DOI: 10.51544/jurnalmi.v6i2.2400. Disponível em: http://e-journal.sari-mutiara.ac.id/index.php/7/article/view/2400. Acesso em: 11 may. 2024.